Welcome to the Zoneo FAQ!

Got questions about our center? We answer them on this page!

Zoneo FAQ

What is Zoneo?

Zoneo is your immersive leisure center in Mons. Come discover:

BattleKart: Karting in video game mode.

Swarms VR: Cooperative virtual reality videogame.

Arcade Zone: Our game machines for all ages.

It’s highly recommended, especially if you plan to visit us on a weekend. Book online to guarantee your spot and pay for your session.

We’ve already hosted groups of over 100 people. It’s ideal for your teambuildings, bachelor/bachelorette parties, or birthdays. Contact us to organize it!

Our bar offers drinks and snacks. For birthdays, we also have ice cream cakes (chocolate or strawberry) for you and your guests.

Outside school holidays, we welcome you from 4:00 PM on weekdays (Monday, Tuesday, Thursday, Friday) and from 1:00 PM on Wednesday. For your late-night sessions, we stay open until midnight on Friday and Saturday. On weekends, the immersion starts at 10:00 AM, with closing at midnight on Saturday and 9:00 PM on Sunday.

During school holidays, Zoneo Mons opens from 10:00 AM until 9:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.

Our building is located just behind the Lidl on Avenue Wilson. To find us, simply enter the Lidl parking lot and go all the way to the back, where you’ll find our free 50-space parking.

Our center is fully accessible to people with limited mobility. Please note, however, that for active immersion experiences (BattleKart and Swarms), access to these activities is more complicated due to technical limitations of the equipment.

You can book on-site (individual payment possible) or online (full payment required).

BattleKart

What is the BattleKart concept?

You drive real electric karts on an obstacle-free track, immersed in video game worlds. Minimum height required: 1.45m

Our players do not wear VR glasses! The projection of game modes and circuits onto the floor of our center is very bright and detailed after a retina adaptation period.

BattleRace, BattleSnake, BattleColor, BattleVirus, and BattleFoot. You can watch demonstration videos on BattleKart’s official channel to get an idea.

A game generally lasts 15 minutes, broken down as follows:
2 minutes 30 seconds: Boarding, exiting pits, returning to pits, and disembarking.
12 minutes 30 seconds: Fully customizable time (several rounds of varied durations or different game modes).
You’re not sitting in front of a screen; the kart really moves, and you truly drive it, immersed in semi-darkness. You accelerate, brake, and steer. And use bonuses by pressing the right buttons on the steering wheel at the right time.

Our karts are equipped with an intelligent anti-collision system that brakes automatically if needed. No helmet required, just buckle up!

Duration: 15 minutes (boarding and disembarking included).

Arrival: Please arrive 15-20 minutes before your session.

Attire: We recommend casual clothing (rubber dust is possible).

Swarms VR

What is the Swarms VR concept?
Swarms is a cooperative (PvE) virtual reality shooting experience. Equipped with a headset and haptic weapon, you move freely in our physical arena: your real movements are instantly reproduced in the virtual world for total immersion.

The adventure is designed for cooperation. You can face the swarm as a team, with up to 6 players simultaneously. Get ready to collaborate to survive!

The full session lasts approximately 30 minutes. This time includes:

Briefing: Immersion in the story, mission objectives, and safety instructions.

Preparation: Equipment setup and technical adjustments.

Action: The core of the game in the virtual arena.

Age: Minimum 12 years old (adult presence mandatory for those under 16).

Health: Activity not recommended for people with epilepsy, heart problems, or pregnant women.

Please arrive 15 to 20 minutes before your reservation time. We provide all necessary equipment; just remember to remove any bulky accessories (large bags, caps, etc.) before starting.

Arcade Zone

How many machines are available?

Our Arcade Zone features 13 varied game terminals, selected to satisfy all types of players.

Absolutely! We offer terminals suitable for younger players, including the Mini Rider, Mini Helicopter, and Mini Air Hockey.
Access to the terminals is via a token system, available for purchase at our bar. Take advantage of our tiered pricing to play longer!

Our tokens do not expire. You can use them on your next visits without any restrictions.

To protect the sensitive technology of our machines, food and drinks are not allowed in the game area. Our bar & snack area is available for a gourmet break between intense games.

Lounge Zone

What are the Lounge Zone opening hours?

The Lounge Zone follows the center’s opening hours:

Weekdays (excluding holidays): From 4 PM (1 PM on Wednesdays).

Weekend: From 10 AM.

Closing: 9 PM on weekdays and Sundays, midnight on Fridays and Saturdays.

Access to the area is completely free for all our customers! Whether you’ve just finished a BattleKart session or are waiting for your turn for a Swarms game, you’re welcome to lounge on a sofa.

It’s even the ideal spot if you’re part of a group but don’t necessarily want to join the activities, or if you’re physically unable to. You can comfortably settle in with a drink and enjoy the atmosphere while your group has a blast with the activities.

Our bar is stocked with fresh drinks and snacks to recharge your batteries. Whether you’re a little hungry or champion-level thirsty, you’re sure to find what you’re looking for! And for birthdays, treat yourself to one of our ice cream cakes (chocolate or strawberry): it’s guaranteed success for blowing out your candles.

Everything happens at the counter! As soon as you’re a little thirsty or fancy a snack, come see us directly at the bar to place your order. We’ll prepare it right away, and you can go back and settle in comfortably with your refreshments.

Zoneo Subscriptions

How does my membership duration work?

Your subscription is activated the minute you complete your purchase. It is valid for 365 consecutive days. If you buy it on May 15th, it will be your best ally until May 14th of the following year!

All our Passes give you access to our BattleKart, Swarms VR activities, and soon to Pixel Floor (upon its opening). You can mix and match according to your desires, within the daily and annual session limits of your package. Note: Arcade games operate with their own token system and are not included in subscriptions.

Each subscription is strictly personal and nominative. Your Pass is linked to your player profile: it cannot be lent, exchanged, or shared. An identity check may be performed at reception.

This is Zoneo’s social advantage! If you are a member, your friends receive a discount (from -10% to -30% depending on your Pass) on their own sessions, provided they play with you during the same time slot.

Yes, to ensure everyone can play, each Pass imposes a limit (2 or 3 sessions per day depending on the plan). That’s more than enough to get the engines and headsets hot!

Simply present your Pass (or member profile) at the Zoneo reception. Your -10% discount will automatically apply to your purchases for debriefing your games in comfort.

If you purchase multiple passes simultaneously (for yourself, your partner, or your children), a -10% discount is applied to each membership.

Zoneo Gift Cards

How can I buy a gift card?
Nothing could be simpler! Order your gift card directly on our website, in the dedicated section, or get it directly on-site to leave with the beautiful packaging. Choose the amount you like, personalize your little message, and validate your secure payment. You’ll receive your card by email instantly (or directly in hand if you opt for the on-site version).

You can use it at our Zoneo Mons center! Whether for a BattleKart session or an immersion in our VR space (Swarms), your card is there to bring you joy.

Yes, absolutely! If you don’t spend your entire balance at once, no worries: the remaining amount stays available for your next visit. If your balance is insufficient for an activity, you can simply complete the payment with another method.

You have 2 years from the purchase date to use it. That gives you plenty of time to choose the best moment to come and have fun with us.

Want to know how much you have left? You can check your balance and validity date at any time by clicking right here: [Insert link] or by simply asking our team at reception during your visit.

Please note, a lost or stolen gift card unfortunately cannot be replaced or refunded. Keep your confirmation email or physical card safe: they contain the unique code essential to enjoy it.

Nos cartes cadeaux ne sont ni échangeables, ni remboursables et ne peuvent pas être converties en espèces.

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